Shipping & Returns

Shipping (Australia)

Dispatch: Orders are dispatched next business day (excluding public holidays) from Perth, Australia.

Carrier: All orders ship via Australia Post Parcel.

Tracking: You’ll receive a tracking number as soon as your parcel is on the way, so you can follow delivery progress.

Delivery time: Delivery times vary by location. If your order is urgent, feel free to contact us and we’ll help you choose the best option available.

Returns & Refunds

We want shopping with Ezytest to feel risk-free and straightforward.

Change-of-mind returns (14 days): If you change your mind, you may return items within 14 days of delivery as long as they are unused and in original, unopened packaging.

Return shipping: Paid by the customer.

Quality-related returns: If an item arrives faulty, damaged, or incorrect due to a product/quality issue, we will cover the return shipping and arrange a replacement or refund as appropriate.

How to start a return

Email our support team with:

Your order number

A brief description of the issue (and photos if damaged/faulty)

Email: ezytestau@gmail.com

Once your return is received and checked, we’ll process the refund to your original payment method.